Get paid before your guests arrive
A payment step built into self check-in: guests pay the city tax, the remaining balance and any extras by card. The money goes straight to your own Stripe account.
30 days free · no commitment · we help you set up
Why hosts use it
No more counting cash at the door
The city tax is calculated for every guest automatically — by age, number of nights and your local rules — and paid together with whatever else is due.
- City tax calculated per guest, by age and nights
- Open balance collected before check-in is complete
- Extras: breakfast, parking, late checkout, pets
- Automatic card charges on the schedule you set
- Payments written back to the booking in your PMS
- Paid straight into your Stripe — we never hold your money
How it works
Payments that collect themselves
Connect Stripe
Connect your Stripe account with one click, or open one in a few minutes.
Set your rules
City tax rates and age groups, which balances to collect, which extras to offer and when to charge automatically.
Guests pay during check-in
The payment step shows a clear breakdown — stay, city tax, extras — and guests pay by card.
Everything is recorded
The payment lands on the booking, the invoice can be issued automatically, and the door code is released.
Local tourist taxes, handled
Rates, age reductions and exemptions differ from town to town. Enter yours once — ReceptionGO applies them to every booking.
- Slovenia
- turistična taksa and promotional tax, per municipality
- Croatia
- boravišna pristojba (tourist tax)
- Italy
- imposta di soggiorno
- Spain
- tourist tax in Catalonia and the Balearic Islands
- Portugal
- taxa turística municipal
- Germany
- Kurtaxe, Gästebeitrag, Übernachtungssteuer
- Austria
- Ortstaxe / Nächtigungsabgabe
- Czechia
- poplatek z pobytu
And there is more
Automatic charges
Charge the balance a set number of days before arrival, or at check-in — no manual step.
Cards from the channels
Cards that arrive with OTA bookings are stored securely in your Stripe, ready to charge.
Pay on site, if you like
Prefer cash on arrival? Switch the payment step off, or mark a payment as received by hand.
Clear history
Every payment is visible on the booking and in the dashboard, with a receipt for the guest.
Frequently asked questions
Which payment provider do you use?
Stripe. You connect your own Stripe account and guests’ payments land there directly. Standard Stripe fees apply; ReceptionGO takes no commission.
Can guests pay only the city tax?
Yes. You choose what the payment step collects: the city tax, the open balance, extras — or any combination.
How is the city tax calculated?
From your rates per adult and per child age group, and the nights and guests in the booking. Reductions and exemptions apply automatically.
Can I charge guests automatically?
Yes. Set up automatic charges through the platform — for example the balance a few days before arrival — and the card on file is charged for you.
Everything else ReceptionGO automates
- Self Check-in PageGuests verify ID, pay, and get their door code before arrival — no front desk.See more
- Smart LockA unique door code per guest, auto-killed at checkout. No keys, no handovers.See more
- InvoicesA fiscal cash register connected to the tax authority. Invoices issued automatically or by hand, exported for your accountant.See more
- GOV ReportAuto-files the mandatory guest report to authorities. Zero paperwork, zero fines.See more
- AI AssistantAnswers every guest on every channel instantly, so you stop repeating yourself.See more
- Channel ManagerSell on Booking.com, Airbnb, Expedia and 90+ channels with zero overbooking. Prices and availability from one place.See more
- Direct Booking PageYour own booking page with smart room matching and card payment. Commission-free bookings, straight to you.See more
- Hotelier DashboardSee every arrival, payment and door code in one place. Control your whole reception at a glance.See more
Stop chasing guests for money
Set up in minutes. Your guests check in tonight.